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Total Merchant Services Ranks 9th in Fortune’s Best Workplaces in Finance and Insurance

Company was the only payment processing firm ranked on the list

Woodland Hills, Calif. (August 18, 2016) – Total Merchant Services, a leader in payment services and solutions, has announced that it ranks #9 in Fortune Magazine’s Best Workplaces in Finance and Insurance, the only payment processing company that made the list. The list’s rankings of the 30 top workplaces are based purely on feedback from 41,000 employees regarding trust, camaraderie and respectful treatment.

According to the survey, 96 percent of Total Merchant Services’ employees feel that their workplace is great. Specifically, they said that:

  • Management is competent at running the business
  • Management takes an interest in them as people, not just employees
  • They believe they make a difference in the company
  • People at work avoid politicking and backstabbing as ways to get things done
  • Everyone has an opportunity for special recognition

“I love my colleagues! They always help when needed. We once had a huge project and different departments assisted in helping get the job done,” said one Total Merchant Services employee.

Employees surveyed cited specific Total Merchant Services programs that they appreciate and feel help add to the workplace experience. Highlights include the Miracle Squad community outreach program, raffles that give employees a chance to win VIP tickets to professional sporting events, as well as company socials, holiday parties and birthday celebrations.

“We’re honored to be ranked in the top 10 among so many respected organizations such as Edward Jones and Quicken Loans, and we thank our employees for helping us foster an outstanding corporate culture,” said Joe Kaplan, CEO of Total Merchant Services. “We strive to create a positive work environment, and our employees bring the passion and dedication that make Total Merchant Services an enriching and inspiring workplace.”

Methodology: Fortune Best Workplaces

The Best Workplaces in Financial Services & Insurance ranking is based entirely upon feedback from more than 41,000 employees in the Financial Services & Insurance sector who completed Great Place to Work’s Trust Index Employee Survey. Employees answered questions about how frequently they experience the behaviors that create a great workplace, which include management’s honesty and ethics, camaraderie among employees, fair and respectful treatment and clear expectations from management. Results from the survey are highly reliable, having a 95 percent confidence level and a margin of error of 5 percent or less. The total score for each company is based entirely upon this employee feedback. The 30 companies with the highest employee ratings compared with organizations of the same size were selected for the list.

About Total Merchant Services

Founded in 1996, Total Merchant Services has helped more than 500,000 businesses with their payment processing needs and currently processes more than $12 Billion in credit and debit card transactions annually. The company is committed to providing small businesses with easy and affordable payment processing solutions. For more information, call: 747-888-9000 or visit:

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Press contact:

Amanda Jones

Connect Marketing

T: (801) 373-7888